Designed for organizations that are dissatisfied with slow, manual systems to process the forms and documents that make up many business transactions, Document Exchange Server is a document-driven business process automation solution that decreases the cost, time, and effort required to handle documents. Through a single, enterprise-class server, Document Exchange Server can capture documents regardless of their original format, allow users to interact with documents through flexible client options, and route documents to virtually any system that drives an organization’s key business processes.
Organizations need Document Exchange Server if they:
- Are eager to leverage front office personnel to improve the efficiency of their document-centric business processes
- Want to reduce operational costs by eliminating manual processes and consolidating systems used to process paper and electronic documents
- Are looking for a document processing solution that allows them to preserve their existing investment in document input devices (e.g. MFPs, scanners, and e-mail) and capture and content management systems
- Require a single, centralized administration tool to manage the key components of the document capture and routing process including input devices, destinations, and users
With Document Exchange Server you can:
- Offer better access to information and superior customer service by easily capturing documents where they originate and routing them to the precise location where they are required in a business process
- Empower both users and administrators to create personalized shortcuts that dramatically reduce the number of steps required to submit a document to a business process.
- Easily deploy a document capture and routing system with a centralized management console to set up input devices, back-end destinations, and a browser-based client application that can be deployed on virtually any desktop.
- Track and log all document-related transactions and define the system or destination where the log information should go
Key features include:
- Support for multiple document input options including multifunction peripherals (MFPs), scanners, and e-mail.
- Document routing capabilities that send documents to the systems that automate business processes including capture applications, Enterprise Content Management (ECM) systems, Line-of-business applications, workflows, and e-mail.
- Variety of ways to interact with documents like an easy to use, Web-based client application or from the front panel (touchscreen) of select MFPs
- Centralized administrator tools to discover devices and destinations, set up users, and log document transactions
- Industry leading VirtualReScan (VRS) to improve the quality of scanned images and reduce document preparation activities
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